Responsible Gaming at 6yzz

At 6yzz, responsible gaming is not a legal footnote — it is a core part of how we operate. We genuinely believe that a safe player is a happy player, and that sustainable enjoyment over time is far better than reckless short-term play. Everything from the way we design our platform to the tools we offer has been shaped with player welfare in mind.

Gambling is entertainment. Like going to the cinema or watching a cricket match, it should be something you choose to do with money you can afford to spend — not a way to make income, pay debts, or solve financial problems. When gambling stops being entertainment and starts feeling like an obligation or a solution to money worries, that is the signal to take a break and seek support.

6yzz offers a full suite of responsible gaming tools, all accessible directly through your account. These tools are available to every registered player in Bangladesh at no cost and can be activated at any time. We actively encourage players to use these features — not as a last resort, but as a normal, sensible part of managing your gaming.

Deposit limits are one of the most effective tools available to help you manage the amount of money you bring into your 6yzz account over a given period. You can set a daily, weekly, or monthly cap in Bangladeshi Taka (৳), and the platform will enforce that cap automatically — any deposit attempt that would exceed your limit will be declined until the period resets.

• Reducing a limit takes effect immediately with no waiting period.
• Increasing a limit is subject to a 24-hour cooling-off period to prevent impulsive changes.
• Limits apply across all payment methods including bKash, Nagad, Rocket, and Upay.
• You can view your remaining deposit allowance for the current period at any time in your account dashboard.

Time is one of the most important resources to manage when gambling. Long unbroken sessions can cloud judgement and make it harder to notice how much you have spent. 6yzz session controls are designed to break that pattern before it becomes a problem.

6yzz offers three time-based tools that work alongside each other:

• Session reminders: choose a maximum session duration (e.g. 1 hour, 2 hours, 3 hours) and receive an on-screen notification when you reach it. You decide whether to continue, but the reminder ensures the decision is a conscious one.
• Cool-off periods: request a temporary account pause of 24 hours, 7 days, or 30 days. During this time your account remains intact but you cannot log in or place bets. Ideal for players who want a short, structured break without taking the bigger step of full self-exclusion.
• Reality checks: enable periodic pop-up notifications that show your net position (wins minus losses) for the current session, so you always know exactly where you stand financially.

All three tools can be activated from your 6yzz account settings at any time. Our support team at [email protected] is also available to help you configure them if needed.

Self-exclusion is the strongest tool available to players who feel that gambling is no longer under their control. When you self-exclude, 6yzz will block your account for the duration you choose, and will take reasonable steps to prevent you from opening a new account during that period. This is a serious, binding commitment — it is not a cooling-off measure but a genuine safeguard.

Self-exclusion periods available on 6yzz are: 6 months, 1 year, 3 years, or indefinite (permanent). Shorter exclusions of 1 month or 3 months are also available for players who want a firm, longer break without a multi-year commitment. All self-exclusions are processed within 24 hours of the request being received.

During the self-exclusion period, any remaining real-money balance will be returned to your registered payment method (bKash, Nagad, Rocket, or Upay) within 5 working days. Promotional bonuses and bonus-derived winnings are forfeited when a self-exclusion is applied.

To request self-exclusion, follow these steps:

1. Log in to your 6yzz account and go to Account Settings.
2. Select "Responsible Gaming" from the settings menu.
3. Choose "Self-Exclusion" and select your preferred exclusion period.
4. Confirm the request. You will receive a confirmation to your registered mobile number. The exclusion will be active within 24 hours.

Gambling problems can develop gradually. The earlier they are recognised, the easier they are to address. Below are common signs that gambling may be becoming a problem for you or someone you know:

• Spending more money on gambling than you originally planned or can comfortably afford.
• Trying to win back money you have lost ("chasing losses").
• Gambling for longer than you intended or feeling unable to stop once you start.
• Lying to family members or friends about how much time or money you spend gambling.
• Borrowing money, selling possessions, or neglecting bills in order to fund gambling.
• Feeling anxious, irritable, or restless when not gambling, or when trying to cut down.
• Gambling to escape from problems, stress, loneliness, or difficult emotions rather than for entertainment.

If any of these descriptions feel familiar, please do not ignore them. Reaching out early makes a real difference. Contact the 6yzz support team at [email protected], use the self-exclusion tool in your account, or speak to someone you trust. There is no shame in seeking help — it is a sign of strength.

Most players enjoy gambling as entertainment without it ever becoming a problem. These practical habits help keep it that way:

• Only gamble with money you can afford to lose. Never use money earmarked for rent, food, school fees, or family needs.
• Treat gambling as entertainment, not as a source of income or a way to pay off debts.
• Set a time limit before you start playing and stick to it — use the 6yzz session reminder if it helps.
• Never gamble when you are upset, tired, drunk, or under pressure. Your decision-making is impaired at these times.
• Balance gambling with other activities — sports, family time, hobbies, and social events. No single activity should dominate your leisure time.
• Take regular breaks during sessions. Step away from the screen, get some water, and let your mind reset before continuing.
• Review your account activity log regularly. Seeing actual numbers — total deposits, total bets, net wins or losses — is a powerful reality check.

6yzz takes the protection of minors extremely seriously. The Platform is strictly for players aged 21 and above. We use age verification at the point of registration and conduct additional checks where there is any reason to suspect that an account may be held by a person under the age of 21. Any account found to be held by an underage player will be immediately suspended and all funds returned to the payment source.

If you share a device with younger family members in your household in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, we strongly recommend enabling a device-level passcode or screen lock to prevent accidental access to the 6yzz Platform. Always log out of your account after each session when using a shared device.

If you are worried about your own gambling, or about the gambling of someone close to you, the most important thing is to talk to someone. 6yzz's support team is available to assist with account restrictions, self-exclusion requests, and to point you toward professional resources. We will always treat these conversations with complete discretion and without judgement.

Beyond 6yzz, we encourage any player experiencing gambling-related difficulties to seek support from a trusted friend, family member, doctor, or counsellor. Speaking openly about gambling problems is the fastest route to recovery, and you do not have to face it alone. Bangladesh has growing awareness of gambling-related harm, and professional counselling services are available in major cities including Dhaka, Chittagong, Khulna, Rajshahi, and Sylhet.

You can also use the live chat feature inside your 6yzz account for real-time assistance. Our agents are trained to handle responsible gaming conversations sensitively and can activate account controls on your behalf immediately upon request.

6yzz reviews its responsible gaming policies on a regular basis to ensure they remain effective, up to date, and genuinely protective of our players. We monitor the usage of our responsible gaming tools and use anonymised data to identify whether additional features or improvements are needed. Player welfare is a standing item on our operational agenda — not a compliance checkbox.

We believe that responsible gaming and an enjoyable gaming experience go hand in hand. The two are not in conflict. A player who stays in control, plays within their means, and uses the platform for entertainment will always have a better long-term experience than one who does not. Our commercial success depends on players continuing to enjoy 6yzz over months and years — not on maximising short-term spending at the cost of player wellbeing.

If you have feedback about our responsible gaming tools or believe we could do more to support player welfare, please write to us at [email protected] with the subject line "Responsible Gaming Feedback". We read every message and take player input seriously when shaping future policy.